I woke up to find my boiler had stopped working. It was 0° outside and as the temperature inside my house was rapidly falling, I started calling every repair service in the areas – including one with which I had a ‘service contract’.
I was frustrated talking to answering services and recorders until I called Flader Plumbing. I’d never used them but had seen their red truck in the neighborhood. Although it was 2AM, Doug Flader answered the phone and committed to being at my house in about an hour and a half.
He arrived as promised, diagnosed the problem, and identified the obscure part that needed replacement. Amazingly, he had it on his truck! He had my boiler fully functioning in a matter of minutes. This kind of service is rare and hard to find these days.
Jeffrey M., Evanston, IL.
Yesterday our furnace stopped. We phoned the Flader emergency number and Jim talked-us-through the procedure to re-start the furnace. He spent a lot of time on the phone and was patient, thorough, and courteous. He even called back that afternoon to make sure everything was OK. That’s service!
Bert M., Libertyville, Il
The recent flooding in Libertyville required us to replace our water heater. I called Flader Plumbing and found the quality of Scott and Josh’s workmanship excellent. They were super clean, very polite, and did a wonderful job. Thank you for the fast and excellent service.
Frank B. , Glen Ellyn, IL
A good friend recommended Flader Plumbing when I mentioned a basement water problem following the spring rains. I checked their website and found many other great testimonials and Better Business Bureau certification. While I’m 30-miles away from their central office, I gave them a call and they dispatched a technician who arrived right on time, first thing in the morning. Kevin was clearly knowledgeable and offered a number of creative alternatives in capping an old sewer line. Courteous, friendly, and professional. Just the solution I was looking for. Thank you, Kevin, and Flader Plumbing.
Tara P., Chicago, IL
These guys are hands-down the best in the business be it plumbing, hydronic, or
HVAC. I never hesitate to recommend Flader. They are a service and quality
minded company. You pay for what you get and they are competitively priced, and
their delivered product is outstanding. Again, they are service minded too so if you
have issues they will actively troubleshoot for you.