I had an emergency at Ridgewood Oaks. There was a gas leak. Nicor could not find any leaks at the connections into the building. They shut off the gas and said that the association is required to hire a plumber to break into the walls and check the connections. Called Flader. Spoke to Barb and explained the situation. As we spoke, they were on their way to help with the situation. The fact that they willingly jumped in to assist is awesome. Recommend using them as much as we can.